Naturally, we provide an extensive warranty on the items we supply. If you buy locks, they must be good.
All Pfaffenhain cylinder locks have a manufacturer's warranty. However, with cylinder locks, we do not speak in terms of terms, but in terms of operations. It makes a significant difference whether a cylinder lock is installed in a central door of an apartment complex or in your back door.
A cylinder lock from Pfaffenhain has a manufacturer's warranty of 100,000 operations and an expected lifespan of 200,000 operations. Naturally, Pfaffenhain assumes that you lubricate the locks twice a year with some lock spray. This way you prevent your locks from becoming worn out prematurely.
In fact, we never get anything back under warranty, because the quality is simply good. Of course, no guarantee is given on keys. They do not break under normal use. If the purchased product does not meet your expectations, do not hesitate to send an email or contact us by telephone. We will solve it for you. That's how we have been doing it since 1963.
